Shipping Policy

At Stair Nosing Company, we aim to process and deliver every order as efficiently as possible. Please review the information below for details about our handling, dispatch, and delivery times.

Order Processing & Handling

All orders are processed after payment has been successfully received and cleared.

Please allow 1–2 working days for order handling and processing before your order is dispatched.

Orders are processed during our normal business hours, Monday to Friday, excluding UK bank holidays.

Dispatch & Delivery

Once your order has completed processing, it will be prepared for dispatch using our delivery service.

Please allow approximately 4–6 working days for dispatch and delivery from the time your order has been processed.

Delivery times are estimates and may vary depending on the delivery address, courier availability, public holidays, adverse weather, or other circumstances outside our control.

Delivery Charges

UK Delivery: We offer Free Delivery across the United Kingdom.

There are no additional standard delivery charges for UK orders.

Delivery Delays

While we make every effort to ensure your order arrives within the estimated timeframe, delivery delays can occasionally occur due to circumstances beyond our control.

If your order has not arrived within the expected delivery timeframe, please contact us and our team will investigate the status of your delivery and assist you as quickly as possible.

Special Delivery Requirements

If you have specific delivery requirements or instructions, please contact us before placing your order. We will do our best to accommodate reasonable requests where possible.

Important Information

Delivery estimates are provided as a guide and are not guaranteed. Orders may take longer to arrive during particularly busy periods, UK bank holidays, adverse weather conditions, or due to unforeseen courier delays.

By placing an order with Stair Nosing Company, you acknowledge and accept the handling and delivery timeframes outlined in this policy.